Clear answers before you trust someone with the journey.

Cat Valet provides ground transportation throughout the 48 contiguous states, Alaska, and Canada. Hawaii is not served. Alaska and cross-border journeys receive an individual logistics review.

Yes. Pickup and delivery are arranged at the agreed addresses, subject to safe and legal vehicle access. Exact handoff details are confirmed before departure.

Yes. Tell us how many cats are traveling, whether they are bonded, how they normally use carriers, and whether feeding, litter, or medication routines must remain separate.

The customer normally provides an appropriately sized, secure carrier that the cat has had time to become familiar with. Carrier details are reviewed before pickup.

Send your cat’s regular food in clearly labeled portions, plus a reasonable amount for an unexpected delay. Avoid changing food immediately before the trip unless your veterinarian directs it.

Litter preferences and the planned setup are documented before departure. Send enough of the familiar litter agreed upon for the journey, along with any supplies requested during planning.

Drivers can administer prescribed oral and topical medication and insulin injections when the trip has been individually reviewed and complete written instructions and supplies are provided. Drivers do not change doses or treatment schedules.

Yes. Communication preferences and expected update timing are agreed upon before departure so the driver, arranging customer, and receiving person share the same expectations.

Timing depends on distance, weather, border or ferry requirements, planned care stops, and safe driving limits. Your estimated schedule is discussed before booking and updated if circumstances materially change it.

Requirements vary by origin, destination, travel plans, and current government rules. Confirm health and entry requirements with your veterinarian and the appropriate destination authority. Cat Valet plans transportation around the documents you obtain.

Quotes are based on the complete journey, timing, number of cats, pickup and delivery access, and special-care needs. Submit those details for an individual price rather than relying on a generic mileage estimate.

Earlier is better, especially for fixed dates, cross-border travel, Alaska, multiple cats, or medication schedules. If your move is urgent, send the available dates and we will tell you whether the trip can be accommodated.