Clear answers before you trust someone with the journey.

Cat Valet provides long-distance ground transport across the lower 48 states, Alaska, and Canada. Hawaii is not served. For Alaska or Canada, we review the actual route, date window, and document timing before confirming that the trip is a fit.

Yes. We arrange pickup at the agreed origin address and a personal handoff at the agreed destination address. Before departure, we confirm safe, legal vehicle access and the contact person at each end so no one is guessing about the handoff.

Yes. Tell us whether the cats are bonded, whether they normally share space comfortably, and whether any food, litter, medication, or handling routine must stay separate. We review that information before planning the carrier and care setup; we do not assume that cats who live together should automatically share everything during travel.

You normally provide the carrier. It should be secure, appropriately sized for your cat, and familiar before pickup—not a brand-new carrier introduced on travel day. Include the carrier details in your planning conversation so we can flag anything that needs attention before departure. Source: Feline Veterinary Medical Association guidance on transporting cats in motor vehicles.

Send your cat’s regular food, divided into clearly labeled portions when practical, plus enough for the planned journey and a reasonable delay. Tell us the normal feeding times, portion size, prescription-diet instructions, and anything your cat will not eat. Avoid changing food right before the trip unless your veterinarian directs it.

Before pickup, we write down the familiar litter type, normal litter habits, and the supplies needed for the planned journey. Send enough of the agreed litter and any related supplies. If a change in litter-box use would be meaningful for your cat, tell us what “normal” looks like so that observation has useful context.

Yes—when the trip is individually reviewed and you provide the prescribed medication, administration supplies, storage details, written dose and timing instructions, and current veterinary contact information. Drivers may give prescribed oral or topical medication and insulin as instructed, but they do not diagnose illness, change a dose, or alter a treatment schedule. Source: Cornell Feline Health Center: Feline Diabetes.

Yes. Before departure, we agree on who should receive updates, the preferred contact method, and the expected update timing. If a material change affects the estimated arrival window, the relevant people are contacted using the plan agreed before the journey began.

There is no honest one-size-fits-all number. The actual addresses, route conditions, weather, legal driving limits, planned care stops, and—when applicable—border or ferry timing all matter. We discuss an expected schedule before booking and communicate material changes rather than treating the cat’s care needs as an inconvenience to a mileage-only promise. See what affects transport timing.

It depends on the origin, destination, route, and current official rules. Your veterinarian and the relevant authority give the final answer; Cat Valet plans transport around the documents you obtain. For Canada or Alaska travel, start early and verify the current official source: USDA APHIS for U.S. requirements, the Canadian Food Inspection Agency, or the Alaska Division of Environmental Health.

Each quote reflects the complete journey—not only the straight-line mileage. We consider the actual pickup and delivery addresses, route length, timing, number of cats, access at each end, Alaska or border logistics, and any special-care planning. Send the route and care needs for an individual quote instead of relying on a generic price per mile.

As soon as you know the likely route and date window is best. Earlier notice is especially helpful for fixed move-in dates, Alaska or Canada travel, multiple cats, medication or insulin schedules, and limited date flexibility. If your move is soon, send the available dates anyway; we will review the actual request and tell you whether it can work.